Juanita Quinones
Founder and owner
Founded the company and owns it. Ask for her if you want to talk to the person in charge. Speaks Spanish.
Cooling, heating and ducts in El Paso
Refrigerated air for El Paso houses, fitted to the house you have
Tell us how old your system is and when someone can be home. We call back to set the visit, look at the house, and write down what we find before any work starts.
- Written quote before any work
- Se habla español
- Licensed and insured in Texas
What we do
Cooling first, then everything that keeps it running
Most calls are for a refrigerated air system that stopped cooling or a swamp cooler on its last summer. We also do heating, ducts and rooftop units for small businesses.
Refrigerated air repair
It runs but doesn't cool, ices over, trips the breaker or keeps shutting off. We find the cause and show it to you before we fix it.
New refrigerated air systems
A matched system sized to the house, not to the old one. The quote lists the equipment by model and what is included.
Swamp cooler service
Start-up in spring, shut-down in fall, pads, pumps and leaks. We also say so when a cooler is past fixing.
Ducts
Attic and slab ducts that leak, sweat or never reached the back bedroom: tested, sealed or replaced.
Heating and tune-ups
Gas furnace and heat pump checks before the first cold nights, and repairs when the house won't warm.
Small business cooling
Rooftop and split systems for shops, offices and restaurants, with visits set around your opening hours.
Swamp cooler or refrigerated air
Two ways to cool an El Paso house
Many houses here still have a swamp cooler on the roof. It works well in dry weather and badly in the damp weeks of monsoon. Here is the plain comparison.
| Swamp cooler | Refrigerated air | |
|---|---|---|
| How it cools | Swamp coolerWater soaks pads, and a fan pulls outside air through them. | Refrigerated airA compressor and refrigerant carry heat out of the air in a closed loop. |
| Damp weeks | Swamp coolerCools less when the air is already damp, as in the monsoon. | Refrigerated airKeeps cooling, and takes moisture out of the air too. |
| Windows | Swamp coolerA window or two open so the air can leave. | Refrigerated airClosed. The house stays sealed. |
| Dust and pollen | Swamp coolerOutside air comes in; the pads catch some dust and need cleaning. | Refrigerated airAir passes through a filter you change. |
| Yearly upkeep | Swamp coolerPads, pump and water line in spring; drained and covered in fall. | Refrigerated airA check of the coils, charge and drain before summer. |
| Power and water | Swamp coolerUses less electricity and uses water. | Refrigerated airUses more electricity and no water. |
Switching over
Changing over without tearing up the house
Many swamp cooler houses were built with one large roof or wall duct and no way for air to return. Refrigerated air needs ducts sized for it and a path back to the unit. At the visit we check what is there, say what can stay, and quote what has to change, line by line.
What a changeover can include
The old roof or wall opening capped and sealed
Ducts checked, sealed or replaced as needed
A return path for the air
The city permit and inspection
A year in El Paso
When to call, and what we each do
For a house in the dry desert. The dates move a few weeks with the weather.
- January – March
Step 1: Quiet weeks: plan ahead
We book spring checks and quote replacements while the schedule is open. You tell us which room never cools and when you can be home.
- April – June
Step 2: Start-ups and first heat
We start swamp coolers in April and check refrigerated air before May. You turn the thermostat to cool on a mild day and make sure it works.
- July – September
Step 3: Peak season and monsoon damp
We take repair calls and tell you when we can arrive. You change the filter, and call if a swamp cooler leaves the house clammy.
- October – December
Step 4: Shut-down and heating
We drain and cover swamp coolers in October and check furnaces. You ask for a furnace check before the first cold night.
Utility rebates
Ask us what El Paso Electric offers
The utility runs efficiency programs for qualifying equipment. Amounts, rules and dates are the program's and they change, so we don't print them here. We read the current rules when we write your quote.
At the quote
Current program rules
We check them for your equipment before the quote is written
What qualifies
The quote marks which model the rules cover
After the install
Paperwork
We fill in our part of the form and tell you what is yours
The rebate itself
It is paid by the program, not by us
The family and the crew
Who answers the phone, and who comes to the door
A family firm. Juanita founded it, and her children now run the office and the service crews.
Haydee Quinones
General manager
Runs the day: schedules, crews and callbacks. Speaks English and Spanish.
Israel Quinones
Service manager
Leads the service technicians and takes the hard repair calls. Speaks English and Spanish.
Itzayana Velez
Dispatcher and comfort advisor
Answers the phone, books the visit and tells you who is coming. Speaks English and Spanish.
From customers
Calls that went the way they should
“The cooler on our roof was original to the house. They explained what the ducts needed before anyone climbed up, and the quote matched the final bill.”
Priscilla D.Swapped a swamp cooler for refrigerated air
“The system ran all night and the house stayed warm. He showed me the dirty coil and the failed part, then fixed it that afternoon.”
Eddie M.Repair call
“They worked on our rooftop unit before we opened, so customers never noticed. Itzayana told us who was coming and when.”
Alejandra R.Small shop, rooftop unit
Sample reviews.
Service area
El Paso and the towns around it
Our crews drive out of the Montana Avenue shop to the neighborhoods and towns below.
Inside the city
- Central El Paso
- Kern Place
- Sunset Heights
- Upper Valley
- Mission Valley
- Lower Valley
- West El Paso
- East El Paso
- Northeast El Paso
Across the county
- Horizon City
- Socorro
- Clint
- Canutillo
- Fabens
- San Elizario
We don't work in New Mexico or across the border in Ciudad Juárez. Past San Elizario, east along the county road, call first.
ZIP codes: 79901, 79902, 79903, 79904, 79905, 79906, 79907, 79912, 79915, 79922, 79924, 79925, 79927, 79928, 79930, 79932, 79934, 79936, 79821, 79838, 79835, 79836, 79849
Questions we hear in May
How do I know if I have a swamp cooler or refrigerated air?
A swamp cooler is a box on the roof or in a window with a water line and pads, and the house needs a window open to cool. Refrigerated air has an outdoor unit with a fan and an indoor coil, and the windows stay shut. Not sure? Ask on the form and we will tell you at the visit.
What does the visit cost?
When you book, we tell you whether the visit has a fee and whether it is credited toward the work. You get the price in writing before any work begins.
Should I repair or replace?
We show you what failed and how old the system is. A repair on a young system often makes sense; repeated repairs on an old one may not. You decide with the quote in your hand.
Do El Paso Electric rebates apply to my job?
Programs have rules about equipment and dates, and the rules change. We check the current ones when we write your quote and mark what the program asks for.
Who on the crew speaks Spanish?
Juanita, Haydee, Israel and Itzayana do. Ask for Spanish when you call and we will send someone who speaks it.
Book a visit before the first hundred-degree week
Tell us your system's age and when you can be home. We call back to set the visit.